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Terms of Service

Terms of Service

Effective: January 15, 2026 • Last Updated: January 24, 2026

EligibilityServicesPaymentsAcceptable Use

1. Acceptance of Terms

By accessing or using https://proxyhat.com (the "Service") operated by ProxyHat LLC, a company incorporated under the laws of Nevis, West Indies ("Company", "we", "us", "our"), you agree to be bound by these Terms of Service ("Terms").

BY USING OUR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.

2. Eligibility

You must meet all of the following requirements to use the Service:

✓ 18 years or older✓ Legally capable to enter binding contracts✓ Not prohibited by any applicable law✓ Not previously banned from the Service

3. Accounts and Registration

  • Provide accurate, current, and complete registration information
  • Maintain the security and confidentiality of your account credentials
  • Notify us immediately of any unauthorized access or security breach
  • Accept full responsibility for all activities under your account
  • You may not transfer, sell, or share your account with third parties
You are solely responsible for any activity that occurs under your account.

4. Services Provided

ProxyHat provides proxy services on an "AS IS" and "AS AVAILABLE" basis, including:

Residential ProxiesReal residential IP addresses
Datacenter ProxiesHigh-speed datacenter IPs
API AccessProgrammatic integration
We do not guarantee uninterrupted service, specific uptime percentages, connection speeds, IP availability, or geographic coverage. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice.

5. Payment Terms & Refund Policy

💳ALL SALES ARE FINAL

All payments made to ProxyHat are final and non-refundable. By making a purchase, you acknowledge and agree to this policy.

Payment Terms

  • All fees must be paid at the time of purchase
  • Payments are processed via secure third-party payment processors
  • Prices are subject to change at any time without prior notice
  • You are responsible for all applicable taxes

No Refund Policy

✕ No refunds for unused traffic or bandwidth✕ No refunds for unused subscription time✕ No refunds for service dissatisfaction✕ No refunds for technical issues✕ No refunds for terminated accounts✕ No refunds for partial use of services

Exceptional Circumstances

In rare and exceptional circumstances, refund requests may be submitted to our Legal Department for review. Any decision to issue a refund is:

  • Made solely at the discretion of our Legal Department
  • Not guaranteed under any circumstances
  • Final and not subject to appeal
  • Based on criteria determined solely by ProxyHat
To submit an exceptional request: legal@proxyhat.com
CHARGEBACK WARNING: If you initiate a chargeback or payment dispute, your account will be immediately and permanently terminated. You agree to pay all collection costs, including legal fees, and a minimum administrative fee of USD $250. We reserve the right to report fraudulent chargebacks to relevant authorities.

Subscriptions

  • Recurring subscriptions are billed automatically until cancelled
  • Cancel before renewal to stop future charges
  • Cancellation does not entitle you to any refund
  • No pro-rata refunds for mid-cycle cancellations

6. Acceptable Use Policy

You agree NOT to use the Service for any prohibited activities:

✕ Illegal activities under any applicable law✕ Spam, phishing, or unsolicited communications✕ Network abuse, DDoS, or malicious traffic✕ Violating third-party rights or privacy✕ Circumventing security measures✕ Distributing malware or harmful code✕ Scraping in violation of website terms✕ Any activity harmful to ProxyHat
VIOLATION CONSEQUENCES: We reserve the right to immediately suspend or terminate your access for any suspected violation, WITHOUT REFUND.

7. Service Modifications and Termination

We reserve the right to:

  • Modify, suspend, or discontinue any aspect of the Service at any time
  • Terminate your account at our sole discretion, with or without cause
  • Change pricing, features, or service specifications without notice
  • Impose limits on usage, bandwidth, or features
IN THE EVENT OF TERMINATION FOR ANY REASON, YOU ARE NOT ENTITLED TO ANY REFUND.

8. Intellectual Property

All content, trademarks, logos, software, and intellectual property on the Service are owned by ProxyHat LLC or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Service solely for its intended purpose.

9. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY THE LAWS OF NEVIS, WEST INDIES:

  • THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND
  • WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
  • WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY THE LAWS OF NEVIS, WEST INDIES:

  • PROXYHAT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • THIS INCLUDES LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES
MAXIMUM LIABILITY: IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE LESSER OF: (A) THE AMOUNT YOU PAID US IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100).

11. Indemnification

You agree to indemnify and hold harmless ProxyHat LLC from any claims, damages, losses, or expenses arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights or applicable law
  • Any chargeback or payment dispute you initiate

12. Dispute Resolution

  • Informal Resolution: You agree to first attempt to resolve any dispute informally by contacting us
  • Exclusive Jurisdiction: Any disputes shall be resolved exclusively in the courts of Nevis, West Indies
  • Waiver of Class Actions: YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS OR REPRESENTATIVE PROCEEDINGS
  • Time Limitation: Any claim must be filed within one (1) year or is permanently barred

13. Governing Law and Jurisdiction

These Terms shall be governed exclusively by the laws of Nevis, West Indies. You irrevocably submit to the exclusive jurisdiction of the courts of Nevis, West Indies.

Governing JurisdictionNevis, West Indies

14. General Provisions

  • Severability: If any provision is held invalid, the remaining provisions continue in effect
  • Entire Agreement: These Terms, with our Privacy and Cookie Policies, constitute the entire agreement
  • Waiver: Our failure to enforce any provision is not a waiver of that provision
  • Assignment: You may not assign your rights without our consent
  • Force Majeure: We are not liable for failures due to circumstances beyond our control

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes are effective immediately upon posting. Your continued use constitutes acceptance of the revised Terms.

16. Contact Information

For questions about these Terms:

ProxyHat LLC
Nevis, West Indies
Email: legal@proxyhat.com
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