1. Our Privacy Commitment
This Privacy Policy describes how ProxyHat LLC ("we", "us", "our") collects, uses, and protects your personal information when you use our proxy services. Your privacy is fundamental to our business.
2. Information We Collect
We collect only what is necessary to provide and improve our Service:
A) Account Information
- Email address (for account identification and communication)
- Password (stored securely using one-way encryption)
- Billing information (processed directly by payment providers - we do not store payment details)
B) Usage Data
- Bandwidth consumption and proxy usage statistics
- Technical data necessary for service delivery
3. How We Use Your Information
Your data is used exclusively for:
- Providing and operating our proxy services
- Processing your transactions and billing
- Responding to your support requests
- Sending essential account communications
- Preventing fraud and abuse of our Service
- Complying with legal obligations under Nevis law
4. Data Protection & Security
We implement robust security measures to protect your data:
5. Data Sharing - What We Do NOT Do
To be absolutely clear about your privacy:
Limited Exceptions
We may disclose information only in the following limited circumstances:
- Payment Processing: Payment details are handled directly by secure payment processors (we never see or store your card information)
- Legal Compliance: When required by valid legal process under Nevis law
- Business Transfer: In connection with a merger or acquisition, with equivalent privacy protections
6. Data Retention
We retain your data only as long as necessary:
7. Your Rights
You have control over your data:
- Access: Request a copy of your account data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Export: Receive your data in a portable format
8. Cookies
We use only essential cookies required for our Service to function (authentication, security). We do not use tracking cookies, advertising cookies, or third-party analytics that follow you across the web. See our Cookie Policy
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
10. Governing Law & Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of Nevis, West Indies. Any disputes shall be resolved exclusively in the courts of Nevis, West Indies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Service after changes constitutes acceptance.
12. Contact Information
For privacy questions or concerns: